Community Equity

October 19th, 2007
by Jeremy Thomas

“Wouldn’t it be interesting to have a way to measure the Social Capital in an enterprise?” This question is posed by Peter Riser where he outlines the idea of community equity over on his blog, Riser 2.0. Peter is working with a team building an application called “Customer Engineering 2.0″ (CE2.0) (recently showcased at the Sun Customer Engineering Conference in Las Vegas), and community equity is used to calculate a sort of user reputation based on four functional areas:

  • Contribution
  • Participation
  • Skills
  • Role

CE2.0 is an “enterprise facebook” application (and I don’t think it’s available yet) and looks intriguing. It’s ability to measure community equity will go a long way to encourage uptake as users compete for top equity scores. I’ll definitelyh be keeping an eye on this app as it seems very promising.

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Tagged With enterprise 2.0, solutions, social networking

3 Responses to “Community Equity”

  1. sean.mcclowry Says:
    October 21st, 2007 at 8:48 pm

    Jeremy - I like it. It would be nice if we get these at metrics directly into a HR management system. In any organization where IP and personal connectivity is important (which is most) this would be valuable. I look for these types of “informal networks” to continue to merge with more formal systems and structures.

  2. Jeremy Thomas Says:
    October 26th, 2007 at 10:09 am

    Agreed - I’m a firm believer that “legacy” applications should be active participants in any E2.0 ecosystem.

  3. Peter Reiser Says:
    November 8th, 2007 at 1:03 am

    Jeremy -
    Thanks for picking up this topic. :-)
    FYI - we are working with HR, Legal and Data Privacy office to see how to align Community Equity with existing “legacy systems/processes” Will blog about it when I have more news …

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